FAQ
Frequently Asked Questions (FAQ)
1. What kinds of products does Delen Products offer?
Delen Products specializes in handcrafted, all-natural skincare and beauty items. Their collections include luxury handmade bar soaps, liquid body and face soaps, moisturizing lotions and lotion bars, fragrance- and dye-free options, haircare products, and curated gift sets.
2. Are your products fragrance- and dye-free?
Yes! Delen offers a dedicated range labeled "Fragrance & Dye Free" for those with sensitive skin or seeking minimal ingredient formulations.
3. What are your main product lines?
Some standout lines include:
TRUE NECESSITY – a luxury line featuring handmade bar and liquid soaps made with pure natural ingredients.
KEY NECESSITY and SMOOTH NECESSITY – moisturizing lotions, lotion bars, and melts formulated for hydration and gentle care.
4. Where is Delen Products located?
Delen Products operates out of Lafayette, Louisiana, under the name Delen of Louisiana LLC. Their address is 221 Southpark Road, Suite C3, Lafayette, LA 70508.
5. How can I contact customer service?
You can reach them via email at delenproducts@gmail.com or by phone at (833) 350-3585 or (337) 330-2113. -
6. What payment methods are accepted?
Delen Products accepts a wide variety of payment options, including American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, and Visa.
7. When was Delen Products established?
The business was founded in 2019, with a focus on creating skincare products using pure, high-quality natural ingredients.
8. Are Delen Products part of any professional organizations?
Yes, Delen Products is a member of the Handcrafted Soap & Cosmetic Guild (HSCG), which highlights their commitment to natural, high-quality handmade products